At Helicopters Queenstown Ltd, your safety is always the highest priority. Every aspect of your experience is carefully managed to ensure you can relax and enjoy your flight with complete confidence.
All pilots hold a Commercial Helicopter Pilot License and operate under the strict requirements of the New Zealand Civil Aviation Authority (CAA) Part 135 regulations. They are regularly assessed through rigorous performance checks, ensuring consistently high standards of skill, professionalism, and decision-making.
The Civil Aviation Authority is responsible for regulating all civil aviation in New Zealand, and Helicopters Queenstown Ltd is proud to hold one of the highest audit ratings for both operations and safety. This reflects a strong commitment to maintaining best practices across every part of the business.
Before every flight, you will receive a comprehensive safety briefing. This ensures you feel comfortable and fully informed before boarding the helicopter, with clear guidance on procedures and what to expect during your journey.
While you are in the air, your pilot will always prioritise safety above all else. Flight routes and landing locations may be adjusted depending on weather conditions or other operational considerations. If any changes are required, you will be clearly informed, so you always know what is happening and why.
All helicopters are maintained to the highest standards by professional engineers from Heli Support, who are based at the company’s hangar near Queenstown Airport. Regular maintenance and inspections ensure that every flight meets the strictest safety requirements.
With experienced pilots, strict service standards and constant quality control, you can feel confident that your journey is in safe hands from start to finish.